Identity Verification
2. Click the [Identification] button on the personal information tab as shown below:
3. Click the [Verify] button beside “Personal Details” under the Identity Verification section.
4. Choose your country/region and click [Start].
5. In the next screen, please input the information as requested and click the [Submit & Continue] button.
6. Choose the issuing country/region and select the ID type (passport, driver’s license or identity card).
You must use a valid government-issued picture identification document.
7. Next, you will need to perform facial verification. Please avoid wearing hats or glasses and using filters. Also, make sure there is enough lighting. When you are ready, click [Begin Verification].
8. That’s it! You successfully submitted your verification. You will receive the result in your email address within 1-3 business days. Please, be patient.
Address Verification
2. Click the [Identification] button on the personal information tab as shown below:
3. Click the [Verify] button beside “Residential Address” under the Identity Verification section.
4. Next, you will need to provide a proof of residence, such as a bank statement or utility bill (electricity, water, internet, etc.). Make sure to adhere with the following instructions:
- Your name on the document must be the same as your submitted ID.
- Your address on the document must be the same as the residential address you entered.
- Your document must have been issued within the last 3 months.
- Your name, address, document issue date, and issuer must be shown clearly on the document.
- Your document must have a high image quality (at least 300 DPI) in one of the following formats: PDF, JPEG, JPG, PNG.
5. After uploading your proof of residence click the [Begin Verification] button.